How Deliveroo's GCs Adapted to the Pandemic

In the midst of the COVID-19 pandemic, Deliveroo's General Counsel (GC) team had to quickly adapt to the changing landscape. As a food delivery company, Deliveroo was heavily impacted by the pandemic, with many restaurants closing their doors and customers staying home. The GC team had to navigate the challenges of a rapidly changing business environment, while also ensuring the company's compliance with ever-evolving regulations.

One of the key challenges the GC team faced was ensuring the company's continuity and resilience in the face of uncertainty. This involved developing contingency plans for various scenarios, including the potential closure of restaurants and the impact on Deliveroo's operations. The team also had to work closely with the company's leadership to ensure that all decisions were made with a clear understanding of the legal and regulatory implications.

Another challenge the GC team faced was managing the company's relationships with its restaurant partners. As the pandemic unfolded, many restaurants were forced to close their doors, leaving Deliveroo with a significant number of inactive accounts. The GC team had to work closely with the company's operations team to develop strategies for re-engaging with these partners and ensuring that Deliveroo's relationships with them remained strong.

In addition to these challenges, the GC team also had to navigate the complexities of the company's international operations. Deliveroo operates in multiple countries, each with its own unique legal and regulatory framework. The team had to work closely with the company's international teams to ensure that all operations were compliant with local laws and regulations.

Despite the challenges, Deliveroo's GC team was able to adapt quickly to the changing landscape and ensure the company's continuity and resilience. The team's ability to think creatively and develop innovative solutions was crucial in helping the company navigate the pandemic.

As the pandemic continues to unfold, Deliveroo's GC team will continue to play a critical role in ensuring the company's success. The team's ability to adapt and respond to changing circumstances will be essential in helping the company emerge stronger and more resilient from the crisis.